All social networking sites, except for Twitter. The age old mantra of "keep it simple" occurs to me as a logical explanation to explain its success...it's a streamlined service, simple to use and relatively simple to understand once you're familiar with the Twitter-specific lingo., it keeps content specific and to the point, and its quirky nature encourages quirky, innovative and revolutionary interaction. The 140 character limit effectively doesn't allow for any filler content, and so the filtered final tweets generally make for interesting reading, at the very least. This guarantee of quality (and interestingly, by the same restrictions, quantity) has ensured that Twitter's user base has grown rapidly in recent years, and continues to grow by an estimated 5-10K people per day*.
Now established as the digital midground between brand and consumer, client and agency, celebrity and civilian, companies can link to press releases and provide teasers, publicise any page, picture, video, song, blog or other, as well as express themselves in a new way; communicate in a different voice.
Although the function to re-tweet or RT means that your material potentially has further to reach than just your immediate followers, the bigger your following, the more opportunity and the better the possibility that it will get passed on to a greater number of people. According to Hubspot's "State of the Twittersphere" report,
"There is a strong correlation between a user's number of followers and the number of people they follow."
Signalling that those who follow a larger number of people have more to RT and talk about and so are more interesting to follow, hence their own relative large number of followers.
In his book, "The Tipping Point", Malcolm Gladwell examines that some products (i.e. Hush Puppies) became popular simply because the group of early adopters who first started wearing them were the sorts of influential people who would tell all their friends about their new purchase, and how great it was. Twitter culture affords every user the opportunity to become that influential person, as long as they play ball and form part of the cyclical follow/be followed scheme. This versatility and scope to reach a huge audience is considered invaluable by many companies, so much so that many advertise the fact they're on Twitter. This can be done by having affiliate buttons on their websites/other social networking profiles, or by including the information on press/television/radio adverts. Recently French agency Publicis Groupe went one step further by creating this viral "We're on Twitter" ad:
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So effective, Twitter is an integral part of many brand's communication strategy, being followed on Twitter is seen as the equivalent to having Facebook friends, or a number of subscribers to a newsletter, but with a far wider range of appeal.
Due to the easy integration of Twitter with other websites/programs, users have found unique ways of utilising Twitter, not least for self promotion.
www.twitter.com/tweetmeabrief promotes the creators as the creative team they are, resulting in a fun and entertaining way to add to their portfolio, building themselves a networking web in the process. Not only this, but has started to form a creative hub of people enthralled by the concept and reading/interacting with the team and other followers.
Due to the easy integration of Twitter with other websites/programs, users have found unique ways of utilising Twitter, not least for self promotion.
www.twitter.com/tweetmeabrief promotes the creators as the creative team they are, resulting in a fun and entertaining way to add to their portfolio, building themselves a networking web in the process. Not only this, but has started to form a creative hub of people enthralled by the concept and reading/interacting with the team and other followers.
Amanda Palmer of self-proclaimed Brechtian punk cabaret duo, The Dresden Dolls recently drew great attention to her marketing savvy as she utilised Twitter to invite fans to secret, last minute gigs whilst touring, and to make $19,000 in 10 hours as she held a webchat which gained momentum and grew into a t-shirt conception, design and sale, and an auction of Dresden Dolls and personal memorabilia; the monetary figure demonstrating the power of a quirky website named after birdsong.
References: * - Hubspot "State of the Twittersphere" report published on www.marketingcharts.com on the page http://www.marketingcharts.com/interactive/twitters-new-users-drive-600-growth-7324/
** - Hubspot "State of the Twittersphere" report published on www.marketingcharts.com on the page http://www.marketingcharts.com/interactive/twitters-new-users-drive-600-growth-7324/
*** - "Publicis staff show mastery of tweet nothings" article on www.brandrepublic.com on the page http://www.brandrepublic.com/news/1041167/publicis-staff-show-mastery-tweet-nothings/

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